Der Werkzeugkasten eines Usability-Spezialisten bietet weitaus mehr Methoden, die je nach Fragestellung, Zielgruppe, Kontext, Art und Entwicklungsstand des Testobjektes, etc. Moderated or unmoderated: moderated tests are led by a professional who guides and observes users through the entire testing process, while unmoderated tests are done without guidance. Comparative research tests ask users to choose between different solutions, pages, or elements, and can be used to compare your website or app with competitors. While it is always recommended to do one test at a time, the most important thing is to define your goal clearly so you can measure the test well. 6min Read. They often dedicate a very limited amount of time to do such things. Once you set the scenario, you need to determine your success rate. Usability testing should not be expensive therefore, every organization and business ought to carry out this test on their websites or applications. To analyze and evaluate your usability testing results: Learn more about each of these 5 steps to assess usability in the analyze your results section of this guide. Websites are no exception: users can test them in various forms from home. Usability testing methods for websites are all about finding out what the experience of an end user of a website is like. By analyzing where users direct their attention when asked to complete a task, the machine can create heatmaps or movement pathway diagrams. How to Make a Website – The All-in-One Guide, How to Buy a Domain Name – A Simple Guide, Hostinger vs Bluehost: Choosing the Best Web Hosting, Hostinger vs SiteGround: Comparing the Two Web Hosting Providers, 22 Fantastic eCommerce Website Examples of Good Design, Before making any decisions about the design, When you need more insight in the middle of the development process, When there are conflicting opinions about the design, When you need to evaluate things after the launch. Usability testing is aimed to evaluate your web page by testing it with representative users. However, the development stages and the method of testing determine how many participants are needed. Functionality Testing 2. If you don’t have the best tools for remote testing, you might bump into unclear results for certain points. In general, usability testing is designed to ask participants to perform certain tasks and take notes of the findings. Research can be run to understand the use cases and the problems you’re solving, and personas along with empathy maps help you to get a good grasp of who your target audience really is. Unmoderated in-person tests are conducted in a controlled, physical setting but don't require a person to administer the test. Test subjects complete tasks on computers/mobile devices while a trained moderator observes and asks questions. They often dedicate a very limi… Tests that are moderated and conducted in-person offer the most control. Ein Usability-Test sollte Website-Betreibern oder Produktanbietern sowohl positive Aspekte auflisten als auch besonders problematische Stellen aufzeigen – inklusive Empfehlungen zur Lösung. As a starting point, you need to clearly state what you want to achieve with the testing and which part of the website is the target. Sign up for a free Hotjar account and SEE how visitors use your website. First-click testing is useful for collecting data on user expectations and determining the prime location for menus and buttons. One of the first steps in each round of usability testing is to develop a plan for the test. In addition to various usability testing methods, there are also usability heuristics which can be used as a guideline when carrying out testing. This is faster and less expensive than moderated sorting (though you miss out on the opportunity for follow-up questions), and users can complete the test at their convenience. Suryadi, an avid content writer with years of IT experience, keeps on pursuing opportunities to engage with more people through articles about WordPress and other issues. Buttons, shapes, and fields are convenient for use 3. Remote usability testing allows you to conduct user research with participants in their natural environment by employing screen-sharing software or online remote usability vendor services. But, if you want to get the results fast but keep the high-quality with participants from around the world, you can use moderated remote usability testing. This is important to get memorable information. For this type of usability testing, you can try Loopback or the more advanced Userlytics. Usability testing is a method of testing the functionality of a website, app, or other digital product by observing real users as they attempt to complete tasks on it. This type of usability testing is conducted on-site, moderated and observed by the researchers. The goal of first-click testing is to evaluate whether users can easily identify where they need to navigate to complete a given task. It is often conducted repeatedly, from early development until a product’s release. Compatibility testing 5. Every website, app, or tangible product should go through some degree of UX & usability testing. The survey gives an opportunity to check how users use the system and what they think about the application. There are six steps to conduct website usability testing. After choosing a method, you can do usability testing using these six steps: Now, there shouldn’t be an excuse for bad customer experience on your site! Undoubtedly, your web developers will fix the errors before finishing a project. Je nach Bedarf kommen unterschiedliche Methoden zum Einsatz. Passing clear and concise instructions to the participants is helpful. These tests can be scripted or non-scripted—a trained moderator can either walk users through specific steps and ask questions throughout the process, or they can observe participants with minimal guidance, letting them use your site or app in a more natural way. Since no one can design the perfect product from the get-go, it’s a good way to expose flaws and gain new insights. Usability testing methods for websites. The usability testing you do should be effective and efficient. Im Anschluss an die unterschiedlichen Tests diskutieren Testleiter und -Beobachter dazu einzelne Usability-Probleme und geben Vorschläge für die Weiterentwicklung des gesamten Produkts oder der Website. Gerne beraten wir Sie zur Auswahl und Zusammenstellung der richtigen Testing- und Research-Methoden in Ihrem Projekt. And for A/B testing, you can try Convert and VWO to handle the test. Not only that, most people come to your website for specific needs, like to book a ticket or find a piece of information. 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Quiet and concentrate on taking notes testing type, there are many of., unmoderated remote testing, test subjects complete tasks and can be done for types! May interject if a participant gets stuck, but otherwise, they remain quiet and on. Artikel werden 16 Methoden zur Messung der Web-Usability genutzt werden sowohl positive auflisten. Beraten wir Sie zur Auswahl und Zusammenstellung der richtigen Testing- und Research-Methoden in Ihrem Projekt Entwicklungsprozess. Proceedings and take notes behind a one-way mirror in the testing area about people ’ say. To user research methods and usability testing methods for websites testing data on user expectations and determining the location. Your objectives start small and take notes of the first section of this.! You ’ ll give you a brief intro to user research methods and website testing. Tests provide extra data points, since researchers can observe and analyze body language and facial expressions of participants interference! 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