My smoker is also tripping the GFCI. 0 0. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All This is my second one and both units had the same problem. Check to see if the outlet or plug were wet. Hope it is under warranty, pretty sure the control board is gone, if under warranty they will send you a brand new smoker, if not shite out of luck. Last time I’m used it for 6 hours but could not reset the timer after it kicked off. Needless to say I will not be spending another penny with Masterbuilt and wouldn’t recommend to anyone. After contacting customer service they said sorry for your problem you need to buy a heating element. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Case settled. The first one done the same thing but I thought it was the way I cleaned it. Username and password will be sent to you via email. Issues with mine are that you can't use an extension cord. This is my second Masterbuilt. Masterbuilt electric smoker tripping GFCI outlet, re: Masterbuilt electric smoker tripping GFCI outlet. Sad. If you want your response re: Masterbuilt electric smoker tripping GFCI outlet Posted by Lsuhoohoo on 6/28/20 at 6:06 pm to Tigerpaw123 quote: Hope it is under warranty, pretty sure the control board is gone, if under warranty they will send you a brand new smoker, if not shite out of luck Their support guy basically told me "tough sh*t". If not most likely you will find that masterbuilt is unable to work out a way to safe reliable way to connect wires to heaters. Therefore, they will only cause problems for a breaker if there’s some type of fault. Do not like the way customer service handled the problem. Private messages do not impact your company rating. I don’t think after such a short time it should be doing that. Related: Masterbuilt - WOULD NOT BUY EVER. to count towards your company rating, you can also leave a comment for this review. It's the element. I’m taking it to the dump and wouldn’t recommend anyone getting that product As a last resort, even try plugging in the smoker to another GFCI circuit to check for tripping. I’d replace it and go from there. The GFCI is tripping for a reason. Turned on my smoker yesterday evening and as soon as the heating element kicked on, it tripped the breaker within 15-20 seconds, if not immediately. This causes a GFCI trip. You can try to reach review author by writing a comment to the review or try one of our business solutions. Follow us on Twitter, Facebook and Instagram to get the latest updates on LSU Football and Recruiting. I did some google searching and apparently this is a common problem with these units although there doesn't seem to be 1 concrete solution. Last time I’m used it for 6 … Masterbuilt Smoker. Robert m of Foley, AL. Has to be plugged into outlet. You will be able to edit the text before publishing. Get contact details that poster left for the company. This doesn't happen until you energize the element after setting temp and time. Do some troubleshooting on the grill to find out if you can repair it, or need to replace it. Especially if the outlet interrupts with the same appliance every time then the problem is the appliance not the outlet. Cleaned it covered it and stored it. I have had to change my out 3 times now. However, these appliances require a fairly low wattage to operate. Sounds like the element internal resistance wire is expanding and touching the metallic sheath( ground) as it heats up. You are unlikely to be harmed as long as your non GFIC circuit is properly grounded and all the cords have 3 wires and are in good condition. Write a private message as Masterbuilt verified representative. Review #1475016 is a subjective opinion of It might be that the grill is operating as it was designed to, and it's simply … Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Can’t even contact Masterbuilt for questions as they’ve shut offices down due to virus. The average electric smoker uses around 750 watts which is significantly less than a standard kitchen oven. End of story. I have a 40” digital electric smoker. So, first, check for wiring failure as stated previously, then try minimizing the length of smoker cord. From the reviews I’ve read other people are have the same problems. Is there a recall on these units or mfg defects. Have used the unit three times. If you wish that your prior post be removed, submit a notarized letter. Weeks later I was contacted by any rep and he agreed to send me an element at no charge. Product or Service Mentioned: We are processing your message. Now this one after 3 uses doing same thing. I now have a spare element. Comment the review as Masterbuilt verified representative. After speaking to customer service I had to purchase an element. Replaced the outlet and unplugged other devices. Electric smokers can trip your home’s GFCI breaker. Rights Reserved, You Are About to Contact PissedConsumer.com. The next technician that contacted me was more understanding. Master built electric smoker tripping the circuit Posted by Tigerpaw123 on 8/31/13 at 7:38 am. A new heater element should fix it. I see a lot of praise for this brand, I bought one and it lasted a few months before the board went out. All rights reserved. You will be automatically registered on our site. 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This time I try to use it all it would do is trip the gfi outlet. I’ve had a Masterbuilt smoker for 2 years and after using it 3 times it keeps kicking out the breaker. Would You Like to Convert It Into Review? Copyright @2020 TigerDroppings.com. Turn it on and often the GFCI will trip. I have read and agree to the Pissed Consumer. My unit is just over a year old but used three times. Will look for another company to buy smoker. Thank You for Your Reply! Older ones sometimes tripped for false positives, but that's very rare with modern fuses/interrupters. Not uncommon for a GCFI outlet to go bad. Masterbuilt will not admit they have a problem with these smokers. Same problem. Have used the unit three times. Masterbuilt review rated 2.9/5.0 with 2 Comments: I have a 40” digital electric smoker. So I canned it. Please beware the GFIC is tripping because it has detected a life safety fault. Poll: What Will Be The Outcome Of The LSU-Texas A&M Game? I'll never waste money on one again. 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