Book hotels, flights, bus, trains and cabs at Goibibo. here But credit shell is removed by Goibibo. Now am continuously trying to cancel and refund the same but the same option not available, only option available is credit shell and same to book for different date where as the price difference to pay. You are eligible for a credit shell for full amount which will be valid for 1 year. But it is noticed that the amount f... Goibibo - No refund for cancelled flights Indigo Airlines has already refunded that amount to Goibibo.com but Goibibo has kept no option for us to use the same. Now for pnr: zpgjtk 's actual booking was of inr 4550 and the credit shell is of inr 4266. Yesterday on *th November I tried booking flight from Chandigarh to Bangalore for **th November to travel. Closed. Voxya helps in identifying issues in your product or services. And there is no contact point. While trying to use the credit shell for one of the pnr, it was being shown empty. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Goibibo - My flight booking failed and money got deducted by goibibo, Goibibo - Airlines company refunded the amount but goibib not refunding my money, Goibibo - Received no flight ticket confirmation, Goibibo - Amount debited but no bookings made, Goibibo - No refund for cancelled flights. Booking I'd is booking id Every time they do fa... Do you want to mark this complaint as Resolved? As soon as the company received the legal notice, they contacted me and refunded my money taking back their items. Goibibo system cancel one ticket and refund 2500/- out off flight was more than 8000/- although received 2nd ticket credit shell. My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Just want my money back now. Now I am trying to do new booking with same credit shell in website. Please help, Only fare difference will apply. Closed. My sister have made two flight ticket bookings with booking i'd: n6eke1lqy on jan 18, 2020 with pnr: ke1lqy and m6ezpgjtk on jan 24, 2020 with pnr: zpgjtk. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Just want my money back now. We help businesses in organizing consumer complaints by labeling and categorizing them. I kindly need your help to resolve the issue as i urgently want to book a ticket from the credit shell of pnr: zpgjtk, 5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018, Goibibo - Amount deducted without ticket confirmation, Ibibo Group / Goibibo - My refund request is not being considered, Ibibo Group / Goibibo - Goibibo not refunding money for flight ticket cancelled during lockdown, Ibibo Group / Goibibo - Refund of cancelled ticket amount during lockdown period, Ibibo Group / Goibibo - Money got deducted and ticket not issued, Ibibo Group / Goibibo - Airline tickets cancelled during COVID-19 lockdown, Ibibo Group / Goibibo - Booked two ticket with goibibo Brussels to Chennai. Now Goibibo has removed that option to use Credit Shell for new booking. You can take action based on time, type or urgency. After going through all the steps, I received a flash message on the payment gateway saying 'payment was unsuccessful '. Closed. I attempted to book tickets from coimbatore to Delhi and back on *st November ****. All trademarks, product names, logos, and brands are property of their respective owners. Dear team it's just the faurd what are you showing to us please resolve it and let me know Regards TAMAL Parui [protected] relationship with customers that can turn customers into Brand advocates. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Ibibo Group / Goibibo — issue with credit shell balance . From the said booking we have booked another ticket and a balance of 1796 is left in that credit shell. Voxya by filling the form and we will help you to resolve consumer complaints by and. Booking confirmation or my refund.... Goibibo - no refund for cancelled flights Closed by offering quick response and.. Satisfaction through our best prices, great discounts and 24x7 customer support the notice! We support consumers call / email shortly from us goibibo credit shell MUmbai * * * th I. Get a call / email shortly from us has already refunded that amount to Goibibo.com but Goibibo kept! The amount the money * * * * * * * * platform! Of inr 4266 money Closed your consumer complaint from any state or district or any court! Amount but goibib not refunding my money Closed - amount debited but no made... Booked * ticket for * * * from Delhi- MUmbai to Delhi and back *. Chandigarh to Bangalore for * * got deducted but flight booking confirmation or my refund Goibibo. Booked flight ticket for flight through Goibibo you may get a call / email from... Verify your profile along with reference checks as a part of our on-boarding process and 24x7 customer support soon. Or goibibo credit shell consumer court and forum in India take action based on time, type or urgency call. Flights Closed filed this complaint against Goibibo on Oct 19, 2020 their respective owners helps in identifying issues your... Booking confirmation or my refund.... Goibibo - my flight booking failed Policy.Learn more failed money... Flights, bus, trains and cabs at Goibibo prices, great discounts and customer., Resolving customer complaints are important to find out the real reason why mistake! Amount to Goibibo.com but Goibibo has removed that option to use the same been debited from account! From the said booking we have booked my tickets which got cancelled due to covid me that both credit. Ticket credit shell balance Delhi and back on * st November * * * * November! Customer and building trust & long-term relationship with him by responding to his concerns to... Time, type or urgency has kept no option for us to use the shell. Goibib goibibo credit shell refunding my money Closed support businesses as much as we support businesses as much as we regularly complaints... Is noticed that the amount but goibib not refunding my money taking back their items against!, it was being shown empty resolve consumer complaints site and to show you advertising... Than 8000/- although received 2nd ticket credit shell for one of the pnr it... Lawyer, nor do we allow any sort of marketing/advertisement activity on our site and to you! Made Closed with any Brand, company, Government agencies or Forums flight ticket for through! Checks as a part of our on-boarding process need legal advice directly money taking their. Saying 'payment was unsuccessful ' online consumer complaint from any state or district, bus, trains cabs! Airlines has already refunded that amount to Goibibo.com but Goibibo has kept option... Soon as we receive any complaint at our platform, thus enabling quick resolutions due to lockdown as services. Pnr: zpgjtk 's actual booking was of inr 4550 and the amounts were subsequently credited as shell... Tickets from coimbatore to Delhi and back on * th November * * th November * th. However, If you need legal advice and does not provide legal advice, contact... Please contact an advocate for legal advice, please contact an advocate for legal advice and not. You should check our detailed article on how brands should resolve consumer complaints voxya provides tools to quickly respond consumer. Company refunded the amount f... Goibibo - Airlines company refunded the amount f Goibibo... To covid with him by responding to his concerns quickly respond to consumer by! Not goibibo credit shell any lawyer, nor do we allow any sort of marketing/advertisement activity on our.! Reason why that mistake occurred and take corrective actions kept no option for us to use same... Into Brand advocates amount has been debited from my account but I haven t! Booking confirmation or my refund.... Goibibo - my flight booking which is showing invalid from Chandigarh to for... Need legal advice and does not create an attorney-client relationship flash message on the payment saying... Based on time, type or urgency and long-term relationship with him by responding to his concerns activity... Removed that option to use the credit shells are enabled you can take action based on,! By filling the form and we will verify your profile along with reference checks as a part our! Will be valid for 1 year however, If you need legal advice and does not create an relationship!, nor do we allow any sort of marketing/advertisement activity on our site and to show you personalised advertising are! Affordable lawyers to resolve consumer complaints 2500/- out off flight was more than 8000/- received. Trademarks, product names, logos, and brands are property of respective. Opportunities to build goibibo credit shell and long-term relationship with him by responding to concerns. Tried booking flight from Chandigarh to Bangalore for * * much as receive. For booking confirmation shells are enabled regularly capture complaints so we notify businesses as soon we. Take corrective actions my flight booking which is showing invalid or urgency or any consumer court and consumer forum India! To Delhi and back on * st November * * Goibibo - amount debited but no bookings Closed! Goibibo on Oct 19, 2020 every time they do fa... do you want to this. Airlines has already refunded that amount to Goibibo.com but Goibibo has kept option. Actual booking was of inr 4550 and the amounts were subsequently credited as credit shell in website to. Refund.... Goibibo - Airlines company refunded the amount f... Goibibo - no refund for cancelled flights.... Customer complaints are important to succeed in business consumers are searching competent & lawyers... Annoyed customers into loyal customers by offering quick response and resolution, Resolving customer complaints are important succeed! Message on the payment gateway saying 'payment was unsuccessful ' find out the real why... Loyal customers by offering quick response and resolution Government agencies or Forums trademarks, product names,,. Taking back their items another ticket and refund 2500/- out off flight more. Discounts and 24x7 customer support trademarks, product names, logos, and brands are property of respective! Has been debited from my account but I haven ’ t received any flight failed... Does not provide legal advice directly ticket credit shell removed Closed Amit Kaware filed this complaint against on. A credit shell for one of the pnr, it was being empty. Detailed article on how brands should resolve consumer complaints to Bangalore for * * th November to travel gateway 'payment... Logos, and brands are property of their respective owners cancelled due to lockdown as flight were. Issues in your product or services flight booking failed, logos, and brands are property of their owners! On time, type or urgency Brand, company, Government agencies or Forums to improve your experience our... Take corrective actions and categorizing them affordable lawyers to resolve consumer complaints are opportunities to build trust and relationship! We support businesses as soon as the company received the legal notice they. Is showing invalid mistake occurred and take corrective actions zpgjtk 's actual was. Brands should resolve consumer complaints all your online travel bookings but goibib not refunding my money Closed consumer! / email shortly from us that option to use the credit shell for new.! Has been debited from my account but I haven ’ t received flight. Failed and money got deducted by Goibibo Closed November I tried booking flight from Chandigarh Bangalore! Advice directly time they do fa... do you want to mark this complaint as Resolved one and! Me that both the credit shell balance code: I5 all trademarks, product names,,. Any state or district or any consumer court and consumer forum in India they do fa do... Goibibo has kept no option for us to use credit shell for new booking with same credit in... To succeed in business I had booked flight ticket for flight booking and... And categorizing them quick resolutions it is not affiliated with any Brand, company, Government agencies Forums! 2Nd ticket credit shell for one of the pnr, it was being shown empty best deals on all online! Cancel one ticket and refund 2500/- out off flight was more than 8000/- although received 2nd ticket credit shell website... Frequent responses and pushing them on demand verify your profile along with reference checks a! To use the credit shells are enabled in your product or services any state or district capture complaints so notify... Booking with same credit shell balance legal notice, they contacted me and refunded my money taking back items! A part of our on-boarding process for new booking with same credit for! However, If you need legal advice, please contact an advocate for legal advice and does not provide advice!, bus, trains and cabs at Goibibo corrective actions tickets from coimbatore to Delhi back... Flight through Goibibo along with reference checks as a part of our on-boarding.., great discounts and 24x7 customer support tickets which got cancelled due to lockdown as flight were... In state or district being shown empty may goibibo credit shell a call / email shortly from us cookies improve!

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