IMPORTANT: This article applies only to specific products and/or operating systems. A quick look through isn’t going to cut it! • Samsung cannot assure that this player will play every or sold with the apparatus. Check Applicable Products and Categories for details.. Network connection issues. This information is provided to help troubleshoot network connection issues with your Blu-ray Disc™ player. You can also access bonus features, such as documentaries about a movie, extra audio tracks featuring commentaries by the director or actors, or trailers and deleted scenes. disc bearing the BD, DVD and CD Iogos because disc 13) Unplug this apparatus. A firmware update might improve your Blu-ray Disc player's compatibility with computer-burned Blu-ray Discs. Troubleshooting CD/DVD or Blu-Ray Drive Problems. Do one or more of the following solutions: Solution 1: Update your Blu-ray Disc player's firmware. I am having the same issue with two BD-J5700 blu Ray players. Page 4: General Features General Features Blu-ray Discs can store 25 GB (single layer) or 50 GB (dual layer) on a single sided disc - about 5 to 10 times the capacity of a DVD. The display looked normal at first, but it asked me to do an online software update. I replaced it an identical spare model this morning. Even a slight burn can cause the whole power board to stop working. Use the Blu-ray player to watch movies, pause and rewind or fast–forward through scenes. Additional troubleshooting for Blu-ray Discs . You need to concentrate and be on the lookout for components that look burned. • Samsung cannot assure that this player will play every disc bearing the Blu-ray Disc, DVD or CD logo because disc formats evolve, and problems and errors may occur during the creation of Blu-ray Disc, DVD, CD software and/or the manufacture of discs. After that the second player also started recycling on and off infinitely. I noticed it on one last night. If the Blu-ray player experiences a problem, you can easily reset it. Samsung Electronics began selling DVD players in November 1996. A somewhat serious software snag seems to have hit a range of Samsung Blu-ray players in recent days, with owners complaining that their disc-playing devices are stuck in an endless reboot loop. Basic Samsung DVD player troubleshooting guide tip… The basic tip here is to observe the Samsung DVD player’s power board thoroughly. ... DVD or Blu-ray drive, such as when you cannot write or record or play CD, DVD, or Blu-ray discs, when the drive is not found, not accessible or not connected, eject and other mechanical issues, select the link below that most closely matches what you want help with. I replaced it an identical spare model this morning can easily reset.... Disc player 's compatibility with computer-burned Blu-ray Discs same issue with two BD-J5700 blu players! 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