04:37 PM Ask the community. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. The battery LED blinks (white) when the battery is disconnected from the motherboard and charger plugged in otherwise the battery LED in on (white) when the charger is plugged in and battery connected. Once that has been taken care of and you still need to move forward, you can start by doing the following: First, completely power down your Chromebook and then close the lid shut. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. Manually remove the battery of the Chromebook from the bottom, and then... Lenovo Thinkpad X131e. - edited Thanks! The cables have been demonstrated to be working. My Chromebook 11 wont charge past 1% and won't work on battery at all. The problem started when the battery was allowed to discharge during about two weeks of no use (charger not plugged in). † The opinions expressed above are the personal opinions of the authors, not of HP. Next, unplug the charger from the wall outlet and disconnect your laptop from the charger… The chromebook is 2.5 years old - is the battery dead or is there another fix? This seems to indicate that the battery is charged but the battery meter continues to show 1% and the Chromebook will not run on the battery. Detach it from the charging adapter. By using this site, you accept the. Turn off the Chromebook while on charging. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. Battery Unable to Charge or Stuck at 1% Make sure that the AC adapter is plugged into a working outlet and is providing power to the Chromebook. † The opinions expressed above are the personal opinions of the authors, not of HP. Determine if the battery is in pre-charge mode or is not charging at all. ‎09-21-2017 What's making me reluctant about buying a new battery is the fact that the battery LED stays on indicating that the battery is charged yet the battery meter indicates only 1% and the chrombook will not run on the battery. I can leave it on charge all night but still no life in the battery, turns on immediately the power supply is attached. I suspect a problem with the battery electronics and am wondering whether the battery itself can be reset or charged externally from the Chromebook. Chromebook 11 wont charge past 1% and won't work on battery ... Chromebook 11 wont charge past 1% and won't work on battery at all, Simply ask a new question if you would like to start the discussion again. Fix hardware and system problems If you're having a problem with your Chromebook hardware or operating system, try the steps below. Sounds like it's time to replace your battery. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If, however, your laptop still won’t charge after this, then it’s time to troubleshoot. Has anyone attempted to fix the issue - I'm guessing that the charging port "desoldered" from the board but I haven't had the chance to take it apart yet. Method 1: Perform a Hard Reset Acer AC700 and Cr – 48. The battery LED blinks (white) when the battery is disconnected from the motherboard and charger plugged in  otherwise the battery LED in on (white) when the charger is plugged in and battery connected. Hi. Turn off the Chromebook. My son's HP chromebook's charging ability got worse and over a few months last year, to the point that it does not charge at all. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No that battery will need to be replaced. ‎09-21-2017 My Chromebook 11 wont charge past 1% and won't work on battery at all. Didn't find what you were looking for? I can leave it on charge all night but still no life in the battery, turns on immediately the power supply is attached. Ask the community. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. The last battery health test showed a battery funtion of 83%. Thanks for the quick response. https://www.ebay.com/sch/i.html?_from=R40&_nkw=767068-005&_sacat=0&LH_PrefLoc=1&_sop=15, http://h10032.www1.hp.com/ctg/Manual/c04711439, Didn't find what you were looking for? Has the battery failed or is there a problem with the charging circuitry within the chromebook itself? I've tried a reboot, a factory reset and unplugging the battery from the motherboard. Hi. The chromebook is 2.5 years old - is the battery dead or is there another fix? 04:43 PM. I have a HP Chromebook 11 G4 which will not charge (battery meter shows 1%) and will not run on the battery (runs fine when plugged in to wall outlet). Keith. This seems to indicate that the battery is charged but the battery meter continues to show 1% and the Chromebook will not run on the battery. Supply is attached are the personal opinions of the Chromebook is 2.5 old... Helps you quickly narrow down your search results by suggesting possible matches as you type then. Charger not plugged in ) battery failed or is not charging at all – 48 problem with battery! Matches as you type tried a reboot, a factory reset and unplugging the battery electronics and am wondering the! 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